At Dstny, we believe that great work begins with great communication.
As a global leader in hybrid work enablement, we make it easy for SMEs to connect, collaborate, and thrive - wherever work happens.
Our solutions combine true mobility, seamless integrations, and the power of AI to deliver exceptional experiences for both customers and employees.
Whether you’re using your mobile, laptop, desk phone, or our market-leading integrations, Dstny is always accessible through your preferred interface.
Headquartered in Brussels, our team of over 1,000 colleagues spans 8 countries and supports more than 5 million users worldwide.
Join us and be part of a company that’s shaping the future of work, Make Hybrid Work together with Dstny.
About the role
What if your next sales opportunity was already a customer?
Dstny works with thousands of Belgian businesses. Many already trust us for one part of their communications — but our technology portfolio is evolving fast.
Cloud communications. Mobile. Connectivity. Microsoft Teams. Integrations. Analytics. AI-powered voice agents.
That's where you come in.
As an Account Manager, you'll own and develop a portfolio of existing Dstny customers. Your goal is simple: build strong relationships, understand how their business is evolving and identify where Dstny can bring additional value.
This isn't a role where you wait for contracts to expire.
It's a commercial role where you actively create opportunities inside an existing customer base.
What you'll do
Manage and develop your own portfolio of Belgian B2B customers
Build strong relationships with decision-makers and become a trusted commercial contact
Understand each customer's organisation, technology environment and business priorities
Identify new opportunities within your accounts before the customer asks for them
Cross-sell and upsell solutions across cloud communications, mobile, connectivity, Microsoft Teams, integrations, analytics and AI
Introduce customers to new technologies such as our AI-powered Digital Assistant
Build account plans and define clear growth opportunities for your key customers
Manage renewals, commercial proposals and contract negotiations
Work closely with presales, product, delivery and support to make sure we deliver what we promise
Maintain a clear view of your opportunities, next steps and forecast
Represent Dstny during customer meetings, networking opportunities and events
Your customer portfolio gives you a starting point.
What you build from it is up to you.
What we're looking for
Must-haves
Around 2+ years of experience in B2B account management, sales or customer development
A commercial mindset and a track record of growing existing customer relationships
You're comfortable identifying cross-sell and upsell opportunities
You genuinely enjoy understanding how customers work and what they could do better
Strong relationship-building and communication skills
You're comfortable engaging with managers, business owners and senior decision-makers
You take ownership and follow through on your commitments
You're curious about technology and comfortable learning new products
You're fluent in Dutch or French and comfortable working in English
Nice-to-haves
Experience in telecom, IT, SaaS, cloud or technology
Experience with solution or value-based selling
Experience managing a portfolio with recurring revenue
Interest or experience in AI and automation
Experience with CRM and ERP systems
Don't tick every box? Apply anyway.
Technology can be learned. We're particularly interested in people who combine commercial instinct, curiosity and the ability to build strong customer relationships.
Why Dstny?
We're Belgian. We're established. And we're reinventing ourselves.
Dstny started in Belgium and has grown into a European business communications technology company with more than 1,000 colleagues across Europe.
Our customers may have discovered us through telecom, but what we can offer them today goes much further.
We're bringing together cloud communications, mobile, connectivity, Microsoft Teams, business integrations, analytics and artificial intelligence.
Our AI-powered Digital Assistant can already answer customer calls, collect information, route callers and schedule appointments automatically.
For an Account Manager, that creates a huge commercial opportunity.
You inherit customer relationships. Your job is to expand what's possible inside them.
What you can expect
Our offer
Competitive salary based on your experience
Attractive performance-based variable compensation
Permanent contract
Electric company car with charging card or flexible mobility budget
Meal vouchers (€8/day) and hospitalization insurance
Seniority leave: up to 4 additional days of leave
Flex Income Plan: personalize your benefits package using your 13th-month budget
Benefits
An existing customer portfolio with real growth potential
A broad technology portfolio that gives you new reasons to talk to your customers
Regular product, technology and sales training
Support from presales, product, marketing and delivery specialists
Career development opportunities within an established European technology company
Flexible working hours and the possibility to work from home up to 2 days per week
A modern office and international working environment
Regular team events and company activities
Benefits@Work discounts at hundreds of brands and retailers
Fresh soup, fruit and great coffee every day
Ready to grow more than accounts?
If you enjoy building relationships, spotting opportunities and helping customers get more value from technology, we'd love to meet you.
Apply now and let's talk.