Product Manager – UCaaS Core & Backend

At Dstny, Product Managers are accountable for commercial success, not technical delivery.

As Product Manager – UCaaS Core & Backend, you will own the foundation of our UCaaS portfolio: the call control platforms, media processing layers, and backend services that everything else depends on.

Your mission is clear and critical:
stabilise, protect, and evolve the UCaaS technical core so higher‑value services—OTT integrations, analytics, AI, and partner‑led innovations—can scale safely across European service provider markets.

This is not a feature‑factory role.
You will not manage sprints or write tickets.

Instead, you will:

• Own the product direction and roadmap for our UCaaS core as a carrier‑grade platform

• Make tough commercial and architectural trade‑offs

• Prioritise platform and technical debt investments only where they unlock scale, ecosystem readiness, and portfolio growth

• Act as the commercial conscience at the heart of a highly technical domain

You will work closely with Architecture and Engineering to ensure feasibility and alignment—while remaining accountable for value, outcomes, and long‑term viability, not operational execution.

This role sits at the intersection of technology reality and commercial strategy and is foundational to Dstny’s UCaaS future.

What we expect from you...

You own outcomes, not output

• You are accountable for adoption, time‑to‑value, retention, margin, and long‑term portfolio health

• You make prioritisation decisions based on business cases, ROI, and strategic fit, not escalation pressure

• You are disciplined about linking platform investment to commercial and partner impact

You protect and evolve a carrier‑grade platform

• Own the product roadmap for UCaaS call control, backend services, and media processing layers

• Prioritise technical debt and platform work where it directly enables:

  • scalability,

  • ecosystem and partner readiness,

  • attachment of OTT, analytics, and AI‑driven services

• Ensure the UCaaS core remains a stable, extensible foundation for future portfolio growth

You translate complexity into clarity

• Convert architectural constraints and opportunities into clear product trade‑offs

• Communicate decisions in a way that aligns commercial, product, and technical stakeholders

• Act as the single product voice for the UCaaS core towards go‑to‑market, partners, and leadership

You stay commercially and market‑close

• Represent customer, partner, and service‑provider realities in product decisions

• Understand indirect, channel‑led UCaaS business models and what accelerates partner time‑to‑revenue

• Balance platform purity with market pragmatism

What we’re looking for

• 5+ years’ experience in Product Management, Product Owner, or Sales Engineering / Pre‑Sales roles

• Strong background in UCaaS or carrier‑grade real‑time communications platforms

• High technical literacy (call control, media, backend platforms) without acting as an engineer

• Comfortable discussing architecture, constraints, and trade‑offs with senior technical stakeholders

• Strong understanding of UCaaS / CCaaS markets and European telecommunications landscapes

• Familiarity with platforms such as Microsoft Teams, Cisco BroadSoft / Webex Calling, or comparable UCaaS ecosystems

• Commercially minded, customer‑facing, and confident owning decisions and outcomes

What we offer you

• A high‑impact product role at the heart of Dstny’s UCaaS strategy

• Genuine ownership of a mission‑critical platform, not a cosmetic product layer

• The opportunity to shape products used by service providers across Europe

• A collaborative, senior product environment where outcomes matter more than process theatre

• The trust and space to make hard prioritisation decisions

• Competitive compensation aligned with impact and responsibility

• A company that builds long‑term partnerships, not short‑term hype