The QA / Test Automation Engineer (Smartflow) is responsible for building and owning the automated test suite that makes fast, confident releases possible, with a focus on:

-Conversational AI use cases (voice and text)

-Real-time communication and event-driven systems

-CRM and business system integrations

This is an engineering role, not a manual testing role. The expectation is that quality is delivered primarily through code: automated tests, test infrastructure, and CI/CD quality gates. Manual and exploratory testing exist to find what automation cannot, and to feed new cases back into the suite.

You will:

• Design, build, and maintain the automated test suite across levels:

-unit and component test guidance (with developers)

-API and service-level / integration tests

-end-to-end and UI tests

-contract tests for integrations

• Propose the tooling and frameworks (e.g. Playwright/Cypress, Vitest/Jest, Pact, k6 or similar), agree them with the Tech Leads, and then own them

• Assess the existing unit and end-to-end tests: keep, refactor, or replace, and bring them under a common approach

• Act as the testing expert in defining the strategy for each product, together with its Tech Lead:

-what is tested at which level (test pyramid / trophy)

-what is automated, what stays manual and why

-risk-based prioritisation of coverage

-entry/exit and release criteria

• The Tech Lead has the final call on strategy for their product; this role is expected to argue the case, then execute the agreed approach

• Integrate tests into the pipeline so they run automatically on every change

• Define and enforce quality gates that block unsafe releases

• Keep pipeline feedback fast enough to be usable in day-to-day development

• Contribute to release readiness assessment

• Use AI coding assistants as a normal part of daily work to accelerate delivery:

  -generating and refactoring test code

  -expanding coverage across similar cases and edge conditions

  -migrating and consolidating legacy tests

  -producing test data and fixtures

  -triaging failures and summarizing root cause

We are looking for:

• Strong programming ability — this role writes production-grade code

-TypeScript / JavaScript (primary)

-comfortable reading and navigating application code (Node.js, React/Vue)

• Proven experience building an automated test suite from a low or fragmented baseline, and consolidating inconsistent existing tests

• Modern test automation frameworks (e.g. Playwright, Cypress, Vitest/Jest, or equivalents)

• API testing and integration testing, including test data and mocking strategies

• CI/CD pipelines and integrating automated tests into them (e.g. Azure DevOps, GitHub Actions)

• Hands-on, current use of AI coding assistants (e.g. Claude, Copilot, Cursor) in real delivery work — able to describe concretely what they use them for and where they do not trust them

• Solid SQL and database knowledge for verification and test data setup

• Git and standard engineering workflows

• Experience with:

  -cloud platforms (e.g. AWS or similar)

  -containers and reproducible test environments

  -performance/load testing tooling (e.g. k6, JMeter)

  -contract testing (e.g. Pact)

  -observability tooling for debugging and test triage

What we offer you...

• Work with a talented and passionate teams of like minded professionals. 

• Gain exposure to cutting-edge technologies in cloud communications. 

• Be part of an internationally diverse company with a strong culture. 

• 25 vacation days plus your birthday off

• Health insurance and life insurance

• Meal allowance of €10.46/day

• Home office allowance

• Hybrid working: 2 days per week in the office