At Dstny, we're more than just a tech company – we're the architects of tomorrow's communication landscape. For over 15 years, we've been revolutionizing cloud telephony and Unified Communications as a Service (UCaaS), solidifying our reputation as an industry leader and one of the fastest-growing companies in our field.
Rooted in Belgium and operating across seven EU countries, Dstny combines the agility of a scale-up with the reliability of an established player. Our headquarters in Zaventem is where innovation thrives, crafting solutions that bring businesses closer to their customers and to each other.
In addition to Business communications, we also deliver Secured Connectivity solutions. Together, they create the perfect mix to help organizations thrive in an ever-changing digital world.
Why Dstny?
Local Hero, Global Impact: We understand the local business needs while delivering global best-in-class solutions.
The Best of Both Worlds: Experience the perfect blend of startup energy and corporate stability.
A Dynamic Workplace: Grow personally and professionally, mastering soft skills and cutting-edge technology.
Make a Real Impact: Your work directly shapes the future of business communications.
At Dstny, "work hard, play hard" isn't just a saying – it's how we thrive. Our core values aren't just words on a wall; they're the heartbeat of our daily operations.
Ready to make a difference? Join us at Dstny, where your career is more than just a job – it's a journey of growth, innovation, and meaningful impact in shaping the future of business communications.
About the role...
Are you commercially driven and energized by building and maintaining customer relationships?
As a Customer Success Specialist, you will play a key role in supporting our sales activities and managing customers and partners. You will be the first point of contact for our clients and partners, working closely with the sales team to identify and realize growth opportunities.
With a strong focus on inside sales, you will oversee the entire sales process — from following up on leads and quotes to onboarding new accounts. Additionally, you will support our partners and contribute to marketing and event initiatives to maximize commercial opportunities.
What we're looking for in you...
Inside Sales & Customer Management
Proactively follow up on existing partner accounts and customers.
Identify and develop upsell and cross-sell opportunities within current accounts.
Prepare and process quotes and contracts.
Maintain annual contact with customers to minimize churn and enhance customer satisfaction.
Manage the complete sales process, from the first contact to after-sales support.
Partner Support & Commercial Assistance
Serve as the primary contact for partners, offering support with inquiries and onboarding.
Assist in data-driven and up- & cross-sell campaigns to generate high-quality leads.
Your Profile
Commercially driven with a strong focus on targets and results.
Experience in a sales environment and/or (telephone-based) customer contact is a plus.
Excellent communication skills: fluent in Dutch, French, and English.
Experience with CRM systems, preferably Microsoft Dynamics.
Strong attention to detail and administrative skills.
Ambition to grow within the sales field.
Proactive, customer-oriented, and solution-driven mindset
What we can offer you...
A challenging job in a fast-growing company where you can also grow yourself (with plenty of room for training)
A competitive salary, including an eco-friendly company car with fuel/charging card or an interesting flexible mobility budget.
Electronic meal vouchers, health insurance.
Seniority days: extra vacation days based on your seniority (1 day every 3 years, up to a maximum of 4 days)
Flex Income Plan: tailor extra advantages using your budget of your 13th month
Access to Benefits@Work: enjoy discounts at a wide range of popular brands and retailers
Flexible working hours, with the possibility of remote work. Because in digitalization, we should set a good example, right?
A pleasant working environment in a renewed Dstny house, customized to the wishes of our Destinians.
A great team of colleagues and wonderful customers.
A friendly atmosphere with regular fun team-building activities or company events.
Always fresh soup, fruit, and delicious coffee.
Our recruitment process is fast and efficient. A key element of this is aligning mutual expectations. We ensure that the next step is the right one for both you and us, so we can maximize success together and ensure a smooth and successful collaboration.
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